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Microsoft Outlook (MAPI) Information
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How do I migrate my address book and calendar to Outlook?
Migrating Your Address Book While Aid4Mail does not currently offer the ability to migrate your contacts, you can use a free program called Dawn to accompl...
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Why do I get an “Error creating PST file” message?
If you are using Outlook 2010 or 2013, check whether you have the 32 or 64-bit version installed. The standard download of Aid4Mail only supports the 32-bit...
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Why is Outlook showing wrong dates/contact names in the Folder Pane?
By default, Outlook displays the Sent date and the contact name from the To field for messages in the Sent Items folder, and the server Received date and th...
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Why do I get an “Error processing email” message?
This error may be triggered by different types of problems. It can occur when your default email client is set to a program that does not support Extended M...
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Why do some messages exported from Outlook have email addresses in the X.400 format instead of SMTP?
If your Outlook source mail has addresses in the X.400 addressing format (e.g. /o=Fookes software/ou=fs/cn=recipients/cn=customer support), Aid4Mail will tr...
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I have a damaged/corrupted PST file. Can Aid4Mail process it?
The only way to find out is to try. You can download the trial version of Aid4Mail to test before you purchase it. If Aid4Mail is not able to process th...
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How do I display my Aid4Mail created PST files in Office Outlook?
You can open PST files through the File > Open > Outlook Data File menu command in Microsoft Outlook. Older versions of Outlook may use sligh...
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My mail is stored on an IMAP server, which MS Outlook connects to. Why is Aid4Mail only exporting message headers?
You need to configure Outlook to download the complete email, not just the header. To make the change, you must open the Send/Receive Settings dialog box in...
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Why do I get an “Error creating MAPI subfolder” message?
Your source mail folders may contain characters or a format that MAPI cannot use when creating target folder names. However, we have found that with some ve...
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How can I export my contacts and calendar items from Outlook?
If you are migrating from one version of Outlook to another version of Outlook via PST or MAPI using Aid4Mail, your contacts and calendar items will also be...
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