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How do I re-activate Aid4Mail 4 online?
Once Aid4Mail 4 has been successfully activated online, it will need to be re-activated in certain situations. Re-activation is a quick and simple procedure...
Thu, Apr 21, 2022 at 5:33 PM
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How do I activate (or re-activate) Aid4Mail offline?
Offline activation and re-activation are available for Aid4Mail eDiscovery customers who need to work on a computer that has restricted or no access to Inte...
Mon, Aug 20, 2018 at 10:48 AM
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I have forgotten my Aid4Mail 4 license activation password. How do I retrieve it?
Click on the “Forgot Password?” button in the Activation dialog box, which appears on the screen after you enter your activation code. Your password will th...
Thu, Apr 21, 2022 at 5:40 PM
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What is “lockout” mode?
To ensure compliance with the Aid4Mail License Agreement, the number of re-activations allowed in a given time period is limited. If this limit is exceeded,...
Mon, Aug 20, 2018 at 11:08 AM
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Who manages Aid4Mail’s activation system?
The activation system is managed by a third-party application called software_DNA from softWORKZ Innovation Inc. If you experience any issues, please do...
Mon, Aug 20, 2018 at 11:10 AM
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What is the port, IP address, and domain of the Aid4Mail 4 activation server?
This information is useful if Aid4Mail is installed on a computer whose access to the internet is blocked by a firewall. In this case the firewall settings ...
Fri, Apr 22, 2022 at 4:18 PM
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How do I activate Aid4Mail 4 online for the first time?
Activating Aid4Mail online is quick and simple and requires an Internet connection. How to activate Aid4Mail online for the first time: Click on the “Sof...
Fri, Apr 22, 2022 at 4:18 PM
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When do I need to activate (or re-activate) Aid4Mail 4?
Aid4Mail needs to be activated for the first time once you have purchased a license. Once activated, Aid4Mail will remain so unless any of the following si...
Fri, Apr 22, 2022 at 4:18 PM
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When does the license period for my Aid4Mail 4 license start? When I purchase the software, or when I activate it?
The one-year license period for Aid4Mail 4 licenses starts from the date the license is first activated, and not from the purchase date. If you have purcha...
Fri, Apr 22, 2022 at 4:35 PM
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How do I activate Aid4Mail from behind a proxy server?
A “proxy server” is typically used to block access to the Internet by Local Area Network (LAN) users unless they are authenticated with a user name and pass...
Mon, Aug 20, 2018 at 1:34 PM