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How do I re-activate Aid4Mail online?
Once Aid4Mail has been successfully activated online, it will need to be re-activated in certain situations. Re-activation is a quick and simple procedure t...
Mon, Aug 20, 2018 at 10:43 AM
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How do I activate (or re-activate) Aid4Mail offline?
Offline activation and re-activation are available for Aid4Mail eDiscovery customers who need to work on a computer that has restricted or no access to Inte...
Mon, Aug 20, 2018 at 10:48 AM
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I have forgotten my activation password. How do I retrieve it?
Click on the “Forgot Password?” button in the Activation dialog box, which appears on the screen after you enter your activation code. Your password will th...
Mon, Aug 20, 2018 at 11:05 AM
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What is “lockout” mode?
To ensure compliance with the Aid4Mail License Agreement, the number of re-activations allowed in a given time period is limited. If this limit is exceeded,...
Mon, Aug 20, 2018 at 11:08 AM
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Who manages Aid4Mail’s activation system?
The activation system is managed by a third-party application called software_DNA from softWORKZ Innovation Inc. If you experience any issues, please do...
Mon, Aug 20, 2018 at 11:10 AM
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What is product activation?
Activation is a quick and easy process to validate your license and remove Aid4Mail from trial mode. For most licenses, Aid4Mail needs to be activated onli...
Mon, Aug 20, 2018 at 11:25 AM
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Can I activate Aid4Mail version 2, 3 or 4 with my version 1 activation code?
Unfortunately, no. Versions 2, 3 and 4 of Aid4Mail use different activation codes compared to version 1. If you have a valid version 1 license, you can get...
Mon, Aug 20, 2018 at 11:29 AM
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What is the port, IP address, and domain of the activation server?
This information is useful if Aid4Mail is installed on a computer whose access to the internet is blocked by a firewall. In this case the firewall settings ...
Mon, Aug 20, 2018 at 11:30 AM
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How do I activate Aid4Mail online for the first time?
Activating Aid4Mail online is quick and simple and requires an Internet connection. How to activate Aid4Mail online for the first time: Click on the “Sof...
Mon, Aug 20, 2018 at 11:53 AM
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When do I need to activate (or re-activate) Aid4Mail?
Aid4Mail needs to be activated for the first time once you have purchased a license. Once activated, Aid4Mail will remain so unless any of the following si...
Mon, Aug 20, 2018 at 11:57 AM