How do I activate (or re-activate) Aid4Mail offline?

Offline activation and re-activation are available for Aid4Mail eDiscovery customers who need to work on a computer that has restricted or no access to Internet. They are also available for some Aid4Mail Console licenses. Offline activation ties your license to the hardware signature of the offline computer.

For Aid4Mail eDiscovery Forensic customers, offline activation and re-activation is free of charge, and can be set up by the user. For the other Aid4Mail eDiscovery licenses, offline activation is available on request and needs to be set up by our customer support staff. There is no charge for initial activation but subsequent re-activations require payment of a service fee. Please contact us for instructions on how to set up offline activation.

If you experience any issues, please don't hesitate to contact us.

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